ResponseScribe is a done-for-you personalized review response service that delivers quick and professional replies to your customers within hours.
AI-powered review responses
Human-powered review responses
White-glove response service
Having someone you've never met before (or a robot) respond to your reviews sounds pretty scary, right? Not to worry, we've spent the last 10 years refining the process of delivering personalized responses that are up to your standards.When you sign-up, our team will collect key information to make sure your responses are personalized and on-brand. Then, we'll assign you a dedicated responder that has extensive experience responding within your industry.Once they start responding, you can stay involved in the process with text and email alerts that allow you to review our team's responses before being posted live to the review site. That way, you can make sure that you're comfortable with the quality of our team's responses before your customer sees it.Not convinced? Give it a try for free and see what you think.
Let's be honest, getting a negative review isn't fun. It can feel like such a helpless situation, but there's a solution: delivering a fast, professional response to your customer that sends a message to them (and others searching for you online) about how seriously your team takes customer service.Our team acts fast to provide an expertly crafted response that addresses their negative experience. We'll keep you in the loop with text and email alerts that allow you to review our suggested response before we send it out live to the customer.Believe it or not, we often see the reviewer remove their review or even change it into a positive one. Negative reviews aren't so bad after all, huh?
No, a credit card is not needed to start your free ResponseScribe trial.
At the end of your free trial, you'll be given the option to upgrade to the ResponseScribe plan of your choice. You will not be automatically charged.
No we do not have long-term contracts and you can cancel your subscription at any time if you're not happy with our review responses.
